Hello!

If you’re here, you must really care about your privacy. I understand that, which is why I present to you this document containing everything you need to know about personal data processing, cookie files and other tracking technologies, as well as tools necessary for the proper functioning of https://www.jezykikaukazu.pl including our online shop and other media/sites that we use.

This Privacy Policy comes in a Q&A format. We chose this format due to its clarity and legibility when it comes to presenting information. Below you will find the table of contents of our Privacy Policy and a series of questions and answers.

# 1: Who is the Controller of my personal data?

# 2: Who can I contact regarding the processing of my personal data?

# 3: What information do you have about me?

## 4: How did you come to possess my personal data?

# 5: Are my data secure?

# 6: Why do you process my personal data?

User account – details

Orders – details

Complaints and withdrawals – details

Newsletter – details

Comments and opinions on goods and digital content – details

Messaging – details

Tax and accounting obligations – details

Archive – details

In-house marketing – details

Analyses, statistics, optimisation – details

# 7: How long will my personal data be stored?

# 8: Who are the recipients of my personal data?

# 9: Do you transfer my personal data to third countries or international organisations?

# 10: Do you make use of profiling? Do you make automated decisions based on my personal data?

# 11: What rights do I have in relation to the processing of my personal data?

# 12: Do you use cookies, and what are cookies, actually?

# 13: What is the legal basis for your use of cookies?

# 14: Can I disable cookies?

# 15: Why do you use first-party cookies?

# 16: What third-party cookies do you use?

Google Analytics – details

Google Tag Manager – details

Google AdWords – details

Google AdSense – details

# 17: Do you track what I do when I visit your online shop?

# 18: Do you send out targeted advertisements?

19: How can I manage my privacy?

# 20: What are server logs?

# 21: Anything else I should know about?

If you have any concerns regarding our Privacy Policy, you can contact us at any time via email at joanna@jezykikaukazu.pl

# 1: What are personal data?

According to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR), personal data are information concerning an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

# 2: Who is the Controller of my personal data, and who can I contact regarding their processing?

The Controller of your personal data is Joanna Dziuba-Gałda, operating under the following business name: Joanna Dziuba-Gałda– Wspieram Twój rozwój Tax ID no. (NIP): 7272695333, ul. Zabrska 16/2 40-083 Katowice.

For data protection purposes, I decided to refrain from appointing a data protection officer due to the fact that we are not required to do so. In matters pertaining to personal data protection and various privacy issues related to our business, you can contact us via e-mail at joanna@jezykikaukazu.pl

# 3: What information do you have about me?

Depending on the purpose, we may process the following personal data:

First and last name
Residence address
Business address,
Tax ID no.,
E-mail address,
Phone number,
Information contained in messages sent to and by us
Bank account number,
Job title/position (for personnel / associates / partners / department members of our business partners),
Other data which we are entitled/required to process (in accordance with regulations pertaining to tax/accounting obligations or potential hirings/partnerships), as well as data necessary/reasonably required to conclude and execute agreements
IP address,
Goods and digital content you browsed in our shop,
Your order details,
Abandoned shopping cart details,
Activities relates to our newsletter messages,
Information about your operating system and web browser,
Browsed subpages,
Time spent on our site,
Your navigation between our subpages,
Link clicks,
The website from which you were redirected to our site,
Your age group
Your gender,
Your approximate location (city),
Your interests determined based on your activity online,
Data provided by you in relation to your use of social media and messaging software / applications / platforms used by us, including: Account/username,
Cookie files,

The types of data we process are described in detail in relation to specific processing purposes. More information on the types of the data we process can be found in later sections of this Privacy Policy

# 4: How did you come to possess my personal data?

In the majority of cases, they are provided to us by you. This happens when:

You register a user account, place an order in our shop, have access to the purchased content from you registered account or conclude a different type of business agreement or contract,
You submit a complaint or withdraw from an agreement,
You get into agreement with us on receiving digital content by signing to our newsletter,
You add a comment or opinion on a product,
You contact us.

Additionally, certain information about you may be collected automatically by the tools we use:

Our online shop and newsletter collect your IP address,
Our online shop collects data on the goods and digital content you browse and the details of your orders, including those you did not finish placing,
Our newsletter collects data on your activities in relation to the contents of our newsletter, including opening messages, clicking links, etc.,
Google Analytics collects a range of data on how you use our online shop.
Third-party tools we use may also make use of cookie files,

# 5: Are my data secure?

We care about the security of your personal data. I analysed the risks related to various personal data processing systems, and implemented the appropriate personal data security and protection measures. I constantly monitor our technical infrastructure, review our procedures and introduce necessary improvements. Should you have any questions regarding your personal data, you can contact me at joanna@jezykikaukazu.pl

# 6: Why do you process my personal data, and what is the legal basis for their processing?

Your data is processed for several purposes. A list can be found below, followed by a more in-depth explanation. Every purpose is accompanied by the relevant legal basis for processing.

conclusion of an agreement with us and its execution, including user account registration and maintenance, shop order processing, sharing of the digital content, concluding and executing agreement on reception of digital content by newsletter, other partnerships or business communication – Art. 6(1)(b) GDPR.
Processing complaints and withdrawals from agreements – Art. 6(1)(f) GDPR.
Processing of comments and opinions on products – Art. 6(1)(a) GDPR.
Processing of messages – Art. 6(1)(f) GDPR.
Fulfilment of tax, accounting and other legal obligations – Art. 6(1)(c) GDPR.
Compiling an archive for the purpose of potentially defending, establishing or exercising legal claims, and also to identify returning customers – Art. 6(1)(f) GDPR.
Marketing of our products and services – Art. 6(1)(f) GDPR.
Analyses, statistics and optimisation – Art. 6(1)(f) GDPR.

User account – details

When creating a user account, you need to provide certain necessary data: your email address and password. The provision of these data is voluntary, but it is required to create an account.

You may edit your account to provide further data, in particular data which will be used when placing orders, including your first and last name, residence or business address, tax ID no. and phone number. You may also edit your account to add an avatar, e.g. a profile picture containing your likeness.

Additionally, our account management system stores the IP address you used to register your user account.

Moreover, we may integrate our user account mechanism with Google Analytics. This way, data collected by Google Analytics tracking code regarding your use of our online shop will be associated with your user account. These data include:

Information about your operating system and web browser,
Browsed subpages,
Time spent on our site,
Your navigation between our subpages,
Link clicks,
The website from which you were redirected to our site,
Your age group
Your gender,
Twoja przybliżona lokalizacja ograniczona do miejscowości.
Your interests determined based on your activity online,

We analyse these data for the purpose of optimising our websites with regard to user experience, effectiveness and conversion, which constitutes our legitimate interest within the meaning of Art. 6(1)(f) GDPR.

You may alter the data you provided when registering your user account at any time.

The data you provide when registering your account are processed for the purpose of providing you with an electronic service in the form of enabling you to use your user account. The service is rendered based on an agreement concluded according to the rules specified in the Terms of Service, and as a result, the legal basis for the processing of your personal data is Art. 6(1)(b) GDPR.

The data is stored for as long as your user account is active. You may delete your account at any time, although this will not result in the erasure from our database of data pertaining to orders placed using your account. Order details are stored in our archive for as long as the store continues to operate for the purpose of ensuring the ability to identify returning customers, reconstructing their order history, discounts etc., which constitutes our legitimate interest within the meaning of Art. 6(1)(f) GDPR.

Orders – details

When placing an order in our shop, you must provide certain necessary information. This information may vary depending on your order details. For example, if your order contains goods, we need to know your delivery address. If you would like to receive a VAT invoice for your business, we need to know your tax ID no. and business address. The provision of these data is voluntary, but it is necessary for the purpose of placing your order.

Additionally, our order processing system stores the IP address you used to place your order.

Every order is logged in our database, which means that the personal data related to your account are also accompanied by information regarding your order, including ordered goods and digital content, the payment method you selected, delivery method and payment date.

Data collected in relation to an order are processed for the purpose of executing an agreement concluded by way of placing an order (Art. 6(1)(b) GDPR), issuing an invoice (Art. 6(1)(c) GDPR, in relation to provisions regulating the issuing of invoices), adding invoices to accounting documentation, fulfilling other tax and accounting obligations (Art. 6(1)(c) GDPR, in relation to provisions regulating matters pertaining to tax and accounting obligations) and for archiving purposes related to defending, establishing or exercising claims, in addition to identifying returning customers, which constitutes our legitimate interest (Art. 6(1)(f) GDPR).

Please remember that we are required to store accounting documentation, which may contain your personal data, for a period defined by law.

Complaints and withdrawals – details

When submitting a complaint or withdrawing from an agreement, you provide us with the personal data contained in your complaint or agreement withdrawal notice, including your first and last name, residence address, phone number, email address and bank account number. Providing these data is voluntary, but it is necessary for the purpose of submitting a complaint or withdrawing from an agreement.

The data provided by you as part of submitting a complaint or withdrawing from an agreement are processed for the purpose of carrying out the complaint or withdrawal procedure, and subsequently for archiving purposes, which constitutes our legitimate interest (Art. 6(1)(f) GDPR).

The data will be processed for a period necessary to complete the complaint or withdrawal procedure. Complaint documents are stored until you are no longer entitled to an implied warranty. Agreement withdrawal notices are stored as part of our accounting documentation for a period required by law.

Newsletter – details

By subscribing to our newsletter, you get into agreement with us on receiving the digital content connected with the newseltter, hence you provide us with your email address. Providing your email address is voluntary, but it is necessary for the purpose of subscribing to our newsletter.

In addition, our newsletter system stores the IP address you used when you subscribed, determining your approximate location and your email client, as well as tracking your activity related to the messages we send you. Therefore, we are also in possession of information regarding which of our messages you open, which links you clicked, etc.

Data provided by you for the purpose of getting into agreement on receiving the newsletter are processed for the purpose of distributing the newsletter, the legal basis being your consent (Art. 6(1)(b) GDPR) given during the newsletter subscription process. With regard to the processing of data which were not provided by you, but were collected automatically by our mailing system, this processing constitutes our legitimate interest (Art. 6(1)(f) GDPR) in that analysing newsletter subscriber behaviour allows us to optimise our mailing activities.

You may unsubscribe from our newsletter at any time by clicking a dedicated link provided in every newsletter email, or simply by contacting us. Even if you unsubscribe from our newsletter, your data will be stored in our database for the purpose of identifying returning subscribers and potentially defending claims related to the distribution of our newsletter, in particular for the purpose of proving that you got into agreement with us to receive the newsletter and the date of your withdrawing that consent, which constitutes our legitimate interest within the meaning of Art. 6(1)(f) GDPR.

You may modify the data you provided for the purpose of subscribing to our newsletter at any time by clicking a dedicated link provided in every newsletter email, or simply by contacting us.

Opinions on goods and digital content– details

When adding a opinion on goods or digital content (that will be predeceded with my reuest to do so), the publication would require providing minimum personal information (according our individual agreements it may be: name, surname, link to your website or other place in internet or the information about the goods and/or digital content you purchased/used). This will be assigned to your opinion. Providing these data is voluntary, but it is necessary for the purpose of adding opinions.

Data provided in the course of adding opinion will be processed for the purpose of publishing that opinion on our website. The basis for the processing is your given consent (Art. 6(1)(a)). You may withdraw your consent at any time by requesting that your opinion be deleted.

Your opinion will be publicly available on our website (or other earlier agreed place in Internet, including our social media channels) for as long as the website remains online, unless you request that your comment or opinion be deleted. You may alter the associated data pertaining to the author of the opinion.

Messaging – details

By contacting us, you provide us with the personal data you include in your messages, in particular your email address, and frequently also your first and last name, the account name / profile picture you use for the messaging app / social media platform via which you are contacting us. The provision of these data is voluntary, but it is required for the purpose of contacting us.

In such cases, your data are processed for the purpose of contacting you, the legal basis being Art. 6(1)(f) GDPR – our legitimate interest. The legal basis for processing after our communication is concluded is also our legitimate interest in the form of archiving correspondence for the purpose of ensuring that we can prove certain facts in the future (Art. 6(1)(f) GDPR).

Your messages may be archived, and we are unable to specify when they will be deleted. You have the right to demand a history of the correspondence you exchanged with us (provided it was archived), and also to demand its deletion, unless its archiving is justified from the perspective of our vital interests, e.g. defending against potential claims by you.

Tax, accounting and other legal obligations – details

Whenever we issue you an invoice, you make a payment in our shop, we make a payment to you or fulfil other legal obligations related to our working together (such as in the case of hiring you or forming a partnership), the data processed as a result constitute part of our accounting documentation or other legally required documentation, which is stored for a period required by law. In such cases, your personal data are processed for the purpose of fulfilling our legal obligations, including tax and accounting obligations, or obligations related to hiring (Art. 6(1)(c) GDPR, in relation to provisions regulating tax and accounting obligations).

Archive – details

A personal data retention period is specified for every data processing purpose listed above. These periods are often influenced by our archiving of specific data for the purpose of ensuring that we are able to prove certain facts in the future, reconstruct our interactions with customers, retrieve our correspondence and defend, establish and exercise claims. This constitutes our legitimate interest within the meaning of Art. 6(1)(f) GDPR.

Analyses, statistics, optimisation – details

We collect statistical data pertaining to how users behave while browsing our websites, including link clicks, navigation between subpages, time spent on individual subpages, etc. These data are then analysed for the purpose of optimising our websites with regard to user experience, effectiveness and conversion. In the majority of cases, these data are not personal data. An exception to this are the data of registered users. In such cases, we may combine them with other data pertaining to you that are stored on your user account.

The above activities are carried out for the purpose of securing our legitimate interests within the meaning of Art. 6(1)(f) GDPR, in the form of optimising our websites and building a marketing strategy.

# 7: How long will my personal data be stored?

Data retention periods are specified separately for every processing purpose. More information is provided in the details of particular purposes of processing

# 8: Who are the recipients of my personal data?

We do not think it is an overstatement to say that modern businesses could not survive without third-party services. We also make use of such services. Some of them are involved in the processing of your personal data. The external service providers taking part in the processing of your personal data are:

The hosting service, which hosts the data on its server,
The cloud service provider, which stores backup copies which may contain your personal data,
The provider of our mailing system, which stores your data if you are subscribed to our newsletter,
The provider of our CRM system, in which we store your data for the purpose of facilitating customer service processes and archiving,
The provider of our invoicing system, which stores your invoicing data,
Our accounting firm, which processes your invoicing data,
Our bank, which is involved in the process of paying for goods /digital content/services,
Our legal firm, which may be given access to your data if doing so is necessary for providing us with legal assistance,
Providers of services and statistical / analytical / business / multimedia tools and social media websites/platforms, if using them requires accessing your personal data,
Entities providing technical services, which may access your data if the technical services rendered are related to areas involving personal data,
Other subcontractors, who may access your data if their responsibilities require such access,
Certification associations/institutions or external business partners. Your personal data may also be transferred to tax authorities or other institutions within the scope necessary to fulfil our tax, settlement and accounting obligations, or obligations related to hiring. These include in particular various statements, reports, summaries and other accounting and HR documents containing your personal data.

In addition, if necessary, your personal data may be transferred to entities, bodies or institutions which are entitled to access them by law, including the police, security services, courts and prosecutor's offices.

Moreover, we make use of tools which collect a range of information about you pertaining to your use of our website and online shop. The following data in particular may be collected:

Information about your operating system and web browser,
Browsed subpages,
Time spent on our site,
Your navigation between our subpages,
Link clicks,
The website from which you were redirected to our site,
Your age group
Your gender,
Twoja przybliżona lokalizacja ograniczona do miejscowości.
Your interests determined based on your activity online,

In our assessment, these data do not constitute personal data. As the data are collected by third-party tools used by us, they are also processed by the providers of these tools, in accordance with their terms of service and privacy policies. The data are generally used for the purpose of providing, improving and managing services, developing new services, measuring the effectiveness of advertisements, protecting against fraud and exploits, as well as personalising content and advertisements displayed by our websites, pages and applications. More information on this subject can be found in the sections of this Privacy Policy pertaining to individual tools.

# 9: Do you transfer my personal data to third countries or international organisations?

Generally speaking, we do not transfer personal data outside the European Economic Area or to what are referred to as third countries, however, some personal data processing operations may involve such transfers.

This may occur if we make use of statistical / analytical / business / multimedia services and tools or social media websites/platforms available online (these include: such Google tools as Workspace, Google Analytics, Google Tag Manager, Google AdWords, Google AdSense, Meta (Facebook), LinkedIn, Pinterest, YouTube, Vimeo, Spreaker, Mailerlite), due to the service provider being located outside the European Economic Area, in particular in the US or due to the location of the servers used by such providers, due to being affiliated or in partnerships with certification associations/institutions or external partners, or due to their use of cookie files. In such cases, the Data Controller also follows the stipulations of the GDPR pertaining to the transfer of personal data to third countries or international organisations. The Data Controller acts in accordance with the decisions of the European Commission, which stated that a third country, a territory, sector or sectors in that third country or international organisations must provide an adequate level of protection, and with standard data protection clauses approved by the European Commission or other GDPR-approved requirements and legal bases for such processing.

Please keep in mind that, as of 16 July 2020, in accordance with the Court of Justice of the European Union ruling of 18 September 2020 and the opinion of the Federal Data Protection and Information Commissioner (FDPIC), the EU–US Privacy Shield Framework and the Swiss-US Privacy Shield Framework are no longer in effect.

However, in the case of the current privacy policy of Meta, available at https://www.facebook.com/privacy/explanation/ (for the purposes of using Facebook, Instagram, Messenger and other products and functionalities offered by Meta Platforms Ireland Limited), the Data Controller is a company based within the European Economic Area. In accordance with Meta’s data rules, data controlled by Meta Platforms Ireland Limited are transferred to the US or other countries which are not the place of residence of the User, and may be stored or processed there, although Meta declares that it uses standard contractual clausesych zatwierdzone przez Komisję Europejską i opieranie się na decyzjach Komisji Europejskiej stwierdzających pproved by the European Commission, and that it follows the decisions of the European Commission regarding the adequate level of data protection in relation to specific countries, in relevant cases, with regard to the transfer of data from the EEC to the US and other countries.

In its current privacy policy https://policies.google.com/privacy?hl=pl#whycollect Google states that, unless otherwise stated in the privacy notice of a particular service, the data controller is Google Ireland Limited – in the case of Google service users located in the European Economic Area and Switzerland.

However, in the case of tools available online (e.g. Podcasts) and social media websites to which links can be found on our website, including visits to / activity on our user accounts on social media websites, you should always familiarise yourself with the privacy and personal data processing rules of that service provider / social media platform or website, and how they create and use cookie files – available in the privacy policy and the cookie notice / statement / policy of the service provider / social media platform or website, and base your decisions regarding the use of such services / social media platforms or websites on them. By commencing/continuing your use of such services / media / websites, you agree to their terms of service.

Please remember that we also use external tools which may collect anonymous data pertaining to you. This fact has already been mentioned in this Privacy Policy, including in the answer to the previous question. The providers of such tools use servers located across the world, in particular in the US, for the purpose of storing the data they collect.

# 10: Do you make use of profiling? Do you make automated decisions based on my personal data?

In relation to you, we do not make any decisions which exclusively involve automated processing, including profiling, which would have legal effects concerning you or similarly significantly affect you.

While we do make use of tools which may take specific actions depending on the information collected as part of their tracking functionalities, we believe that such actions have no significant effects on you as they have no bearing on your status as a customer, do not influence the clauses of any agreements you may conclude with us, etc.

By using certain tools, we can create personalised advertisements based on your previous actions on our website, or suggest goods, digital content or services which you may be interested in. This is referred to as behavioural advertising. We encourage you to learn more about this type of advertising, in particular its privacy-related aspects. More information about behavioural advertising, including how to manage your settings, can be found here: http://www.youronlinechoices.com .

As we have already mentioned, the tools we use do not give us access to data which would enable us to identify you. These data are, in particular:

Information about your operating system and web browser,
Browsed subpages,
Time spent on our site,
Your navigation between our subpages,
The website from which you were redirected to our site,
Your age group
Your gender,
Your approximate location (city),
Your interests determined based on your activity online,

The above information is not combined with your personal data stored in our databases. This information is anonymous, and cannot be used to identify you. It is stored on servers belonging to individual service providers, which may be located in various countries across the world.

An exception to this anonymity of information is when you have a user account in our shop. In such cases, the above information can be combined with your user data. Regardless of this, however, we do not make any decisions in relation to you which exclusively involve automated processing, including profiling, which would have legal effects for you or have any similar significant effects. We believe our actions related to sending you advertisements tailored to your actions on our website, as well as our optimisation efforts, do not have a significant effect on you. Therefore, such actions and efforts constitute our legitimate interest within the meaning of Art. 6(1)(f) GDPR.

# 11: What rights do I have in relation to the processing of my personal data?

The GDPR grants you the following rights related to the processing of your personal data:

The right to access your data and receive a copy of them,
The right to rectify (correct) your data,
The right to erase your data (if you believe that there is no basis for our processing of your data, you may request that we erase them),
The right to restrict the processing of your data (you may request that we restrict the processing of your data to only storing them or performing actions to which you consent, if you believe that we are in possession of inaccurate data or are processing them without a valid reason),
The right to object to the processing of your data (you have the right to object to the processing of your data if it constitutes a legitimate interest; you should specify the reasons which in your opinion justify us ceasing the processing to which you object; we will cease the processing of your data for these purposes, unless we are able to prove that the legal bases for our processing supersede your rights, or that your data are necessary for us to establish, exercise or defend our claims),
The right to transfer your data (you have the right to receive from us the data you provided based on an agreement or your consent in a structured, commonly used, machine-readable format; you may request that we transfer these data directly to another entity),
The right to withdraw your previously given consent to the processing of your personal data,
The right to submit a complaint to a supervisory authority (if you believe that our processing of your data is unlawful, you may submit a complaint to the President of the Polish Personal Data Protection Office or another relevant supervisory authority).

The rules pertaining to exercising the above rights are explained in detail in Art. 16 – 21 GDPR. We encourage you to familiarise yourself with these provisions. We believe it is necessary to mention that the above rights are not absolute, and you are not eligible to them with regard to all personal data processing activities.

Remember that you are always entitled to at least one of the above rights – if you believe that I violated personal data protection regulations when processing your personal data, you may always submit a complaint to a supervisory authority (the President of the Personal Data Protection Office).

You may also always request that I provide you with a list of data pertaining to you which are currently in my possession, and the purposes of their processing. To do so, simply email me at joanna@jezykikaukazu.pl. Nevertheless, I have done everything in my power to provide all relevant information in a comprehensive manner in this Privacy Policy. The above email address can also be used for any questions regarding the processing of your personal data.

# 12: Do you use cookies, and what are cookies, actually?

My website, just like many other websites, uses cookie files.

Cookies are small text files stored on your end device (e.g. desktop PC, tablet or smartphone) which may be read by our system (first-party cookies) or external systems (third-party cookies). Cookie files may store certain information, which is then accessed by information systems for specific purposes.

Niektóre używane przez nas cookies są usuwane po zakończeniu sesji przeglądarki internetowej, tzn. po jej zamknięciu (tzw. cookies sesyjne). Inne cookies są zachowywane na Twoim urządzeniu końcowym i umożliwiają nam rozpoznanie Twojej przeglądarki przy kolejnym wejściu na stronę (trwałe cookies).

If you would like to know more about cookies in general, visit this page: https://pl.wikipedia.org/wiki/HTTP_cookie.

# 13: What is the legal basis for your use of cookies?

I use cookie files with your consent, except where cookies are necessary for the effective provision of electronic services.

With regard to your consent to my use of cookies, you give your consent via your web browser settings or the use of additional cookie management software. I assume that you accept all cookies used by us that are not blocked by your browser or any additional software you may be using.

Please remember that disabling or restricting the use of cookies may render it impossible to use certain functionalities available on our website, or render it more difficult to use our shop, in addition to the use of various other websites using cookies. For example, if you disable social media plug-in cookies, then the buttons, widgets and social media functionalities implemented on our website may become unavailable to you.

# 14: Can I disable cookies?

Yes, you may manage the cookie settings of your web browser. You can disable all or selected cookie files. You can also block cookies from specific websites. At any time, you may also delete saved cookies and other website and plug-in data.

Web browsers also offer incognito mode. You may use it if you do not wish any information regarding the websites you visit and files you download to be saved in your browsing and download history. Cookie files created in incognito mode are deleted the moment you close all incognito windows.

Also available are browser plug-ins offering additional control over cookie files, e.g. Ghosteryhttps://www.ghostery.com You may gain additional control over cookie files thanks to other software, particularly anti-virus suites, etc.

Moreover, various tools are available online for managing certain cookie types, in particular focusing on general behavioural advertising settings (such aswww.youronlinechoices.com/ , www.networkadvertising.org/choices ).

# 15: Why do you use first-party cookies?

First-party cookies are used to ensure the proper functioning of various functionalities on our website, including maintaining your session after you log in, remembering previously browsed goods and digital content and added to the shopping cart.

First-party cookies also store the cookie settings you defined using your cookie management tools.

In addition, first-party cookies are used to restore abandoned shopping carts.

# 16: What third-party cookies do you use?

Our website makes use of third-party cookies from the following entities:

Google Analytics,
Google Tag Manager,
Google AdWords,
Google AdWords,
Facebook, Twitter, LinkedIn, Pinterest (social media cookies),
Spreaker,
Mailerlite,

More information about third-party cookies can be found below.

Google Analytics – details

We use Google Analytics for purposes constituting our legitimate interests, namely for compiling and analysing statistical data for the purpose of optimising our websites.

To make use of Google Analytics, we implemented special Google Analytics tracking code as part of our website. The tracking code uses Google cookies specific to the Google Analytics service. You may disable the tracking code at any time by installing the following plug-in offered by Google: https://tools.google.com/dlpage/gaoptout.

Google Analytics automatically collects data about your use of our website. Data collected this way are in most cases transferred to and stored on Google servers, which may be located across the world.

We use IP address anonymisation, which means that your IP address is truncated before being transferred. Your full IP address is transferred to Google servers and truncated there only in special cases. Your anonymised IP address provided by your browser to Google Analytics generally is not combined with other Google data.

As we have already mentioned, Google Analytics does not collect any data which could be used to identify you. Thus, data collected by Google Analytics do not constitute personal data. The data we can access via Google Analytics are:

Information about your operating system and web browser,
The subpages you browse when visiting our website, including our shop,
The time you spent on our website, including the shop and subpages,
Your navigation between our subpages,
The website from which you were redirected to our site, including our shop.

In addition, as part of Google Analytics, we use the following advertising functionalities:

Demographics and interest reports,
Remarketing,
Advertising reports and user-ID.

We do not collect personal data as part of our advertising functionalities. The data we can access are, in particular:

Your age group
Your gender,
Your approximate location (city),
Your interests determined based on your activity online,

Google Analytics and Google Analytics 360 meet the requirements of the ISO 27001 independent certification. ISO 27001 is one of the most popular standards in the world, confirming that Google Analytics and Google Analytics 360 meet a set of relevant requirements.

If you would like to know more about how Google uses data from websites and applications employing Google services, please visit: https://policies.google.com/technologies/partner-sites.

Google Tag Manager – details

We use Google Tag Manager to manage tags, which are small code fragments enabling us to monitor user traffic and behaviour, collect information about advertisement effectiveness and take actions aimed at improving our websites, including our shop. Google Tag Manager does not collect any data which could be used to identify you, although the tool activates other tags which may collect such data.

Google AdWords – details

We use the remarketing functionalities made available by the Google AdWords service offered by Google. This constitutes our legitimate interest in the form of marketing our own goods, digital content and services.

When you visit our website, a remarketing cookie file by Google is automatically saved on your device, which collects information about your activity in our shop. The information collected this way allows us to display Google ads tailored to your behaviour on our website, including our shop. For example, if you open a goods or digital content page, the remarketing cookie will store that information, enabling us to display an advertisement for those goods or digital content or any other advertisement we consider relevant. The advertisement will be displayed as part of the Google network when you are browsing the Internet, visiting other websites, etc.

As we have already mentioned, Google Ads does not collect any data which could be used to identify you. Combining data in a way which may result in them becoming personal data may be done by Google, but that is something we bear no responsibility for, as Google carries out such actions based on an agreement concluded with you as a user of Google services.

Using Google AdWords, we can only define target groups which we would like our advertisements to reach. Based on this, Google decides when and how our advertisements will be displayed.

Further data processing only takes place if you consented to Google combining your browsing history with your account data and using your Google account data to personalise advertisements displayed on websites. In such cases, Google uses your data to create and define target group lists for the purpose of remarketing across devices. For this purpose, Google temporarily combines collected data with other data to create target groups.

If you do not wish to receive personalised advertisements, you can manage your advertisement settings by visiting the following Google website: https://adssettings.google.com/ .

If you would like to know more about how Google uses data from websites and applications employing Google services, please visit: https://policies.google.com/technologies/partner-sites .

Google AdSense – details

Our website displays advertisements which are part of the Google AdSense network by Google. This constitutes our legitimate interest in the form of monetising the content we publish.

As a result of displaying AdSense advertisements, our website contains advertisement tags which instruct your browser to send requests for ad content to Google servers. This content is accompanied by cookie files. Cookie files are used to display ads based on your previous visits to our website or other websites. AdSense also uses cookies to improve advertisement quality. The most popular uses include selecting ads based on the topics you are interested in, improving campaign effectiveness reports and skipping ads you have already seen.

As we have already mentioned, Google AdSense does not collect any data which could be used to identify you. Combining data in a way which may result in them becoming personal data may be done by Google, but that is something we bear no responsibility for, as Google carries out such actions based on an agreement concluded with you as a user of Google services.

If you do not wish to receive personalised advertisements, you can manage your advertisement settings by visiting the following Google website: https://adssettings.google.com/ .

If you would like to know more about how Google uses data from websites and applications employing Google services, please visit: https://policies.google.com/technologies/partner-sites .

Social media tools – details

Our website uses plug-ins, buttons and other social media tools, referred to collectively as plug-ins, offered by such social media platforms as Facebook, Instagram, LinkedIn and Pinterest.

When displaying a page containing a plug-in from a particular social media platform, your browser sends information about your visit to the administrator of that platform. As the plug-in is a part of that social media platform that is embedded in our website, the browser sends information about the request to download the content of that platform to our website.

Plug-ins collect certain information about you, including your user ID, the website you visited, the date and time of your visit and other information about your web browser.

Social media platform administrators use some of this information to personalise how you view our website. For example, when you open a website which has a ‘Like’ button, the administrator of that social media platform needs to know who you are to show you who from your friend circle also likes our website.

Information collected by plug-ins can also be used by social media platform administrators for their own purposes, such as improving their own products, creating user profiles, analysing and optimising their own actions and targeted advertisements. We have no real influence on how data collected by plug-ins are subsequently used by social media platform administrators. More information about this can be found in the terms of service and privacy policies of the relevant social media platforms.

Social media plug-ins collect and transfer information to the administrators of the platforms, even if you are browsing our website while being logged out of your social media user accounts. In such cases, the information transferred is limited, however.

If you are logged into a social media platform, its administrator will be able to directly associate your visit to our website with your profile on that social media platform.

If you do not wish social media platforms to associate the data they collect when you are browsing our website with your social media accounts, you must log out before you visit our website. You can also prevent the plug-ins from loading on the website by using certain browser add-ons, such as script blockers.

In addition, using certain plug-ins may result in the publication of certain content on your social media profiles. For example, clicking the ‘Like’ button may generate an entry on your Facebook timeline. Of course, if you share content on your social media profiles using the plug-ins available on our website, such posts will naturally be visible on your profile.

As regards the details pertaining to the processing of data collected by plug-ins by social media platform administrators, in particular the purpose and scope of data collection and their further processing and use by the administrators, as well as methods of contacting them, your rights in this regard and the ability to manage your privacy settings, they can be found in the privacy policies of the relevant service providers:

Facebook – https://www.facebook.com/privacy/explanation
LinkedIn – https://www.linkedin.com/legal/privacy-policy
Instagram – https://www.facebook.com/help/instagram/155833707900388
Pinterest – https://policy.pinterest.com/pl/privacy-policy

YouTube – details

My websites feature embedded YouTube widgets which allow you to play YouTube videos directly from our websites. YouTube is a website operated by Google.

Videos are embedded in our website in privacy mode. According to YouTube, this means that no cookie files are created on your device, and Google does not collect any of your data unless you begin watching a video.

When you begin watching a video, YouTube creates cookie files on your device and is notified that you played a recording from a given website, even if you do not have a Google account or are not logged in at the time. If you are logged into your Google account, Google will be able to directly associate your visit to our website with your account. The purpose and scope of data collection and their further processing and use by Google, as well as contact information and your relevant rights and privacy settings, are listed in Google’s privacy policy.

If you object to Google associating data collected when playing videos with your account, you must first log out before starting video playback. You can also prevent plug-ins from loading on the website by using certain browser add-ons, such as script blockers.

Informacje gromadzone w ramach plików cookies związanych z osadzonymi na naszych stronach filmami z serwisu YouTube wykorzystywane są przez Google w celu zapewnienia prawidłowego i bezpiecznego funkcjonowania widgetu, analizy i optymalizacji w zakresie świadczonych przez YouTube usług, jak również w celach personalizacji i reklamy.

Data collected in cookie files as a result of playing YouTube videos embedded on our website are used by Google for the purpose of ensuring that the widget is secure and continues to function properly, analysing and optimising the YouTube service, as well as for personalisation and advertising purposes.

Cookies from entities providing us with other business/multimedia tools

Our website uses tools which help us present our offerings in a manner that is attractive to you – we add podcasts on various topics, and give you the option to sign up for our newsletter (we use Spreaker and Mailerlite). We encourage you to read the privacy and cookie policies of these service providers, which are available on their websites, as their cookie files may be employed when using their tools or the functionalities of websites utilising these tools.

# 17: Do you track how I behave when visiting your website?

Yes, we use Google Analytics and Google AdWords, which collect information about your activity in our shop. These tools are explained in detail in the question regarding third-party cookies, which is why we will refrain from reiterating that information here.

# 18: Do you send out targeted advertisements?

Yes, we use Google Ads, which we may be used to display targeted advertisements to certain groups, defined based on such criteria as age, gender, interests, profession, occupation and previous activity in our shop. These tools are explained in detail in the question regarding third-party cookies, which is why we will refrain from reiterating that information here.

# 19: How can I manage my privacy?

The answer to this question can be found in various sections of this Privacy Policy relating to individual tools, behavioural advertising, cookie consent, etc. However, for your convenience, we have compiled the relevant information below. Here you will find a list of your privacy management options.

Browser cookie settings,
Browser plug-ins facilitating cookie management, e.g. Ghostery,
Additional cookie management software,
Incognito mode in your browser,
Behavioural ads settings, e.g. youronlinechoices.com,
Google Analytics Opt-out: https://tools.google.com/dlpage/gaoptout ,
Google Ads Settings: https://adssettings.google.com ,
Facebook Ads Settings: https://www.facebook.com/ads/settings ,

# 20: What are server logs?

The use of our shop involves sending requests to the server hosting the shop. Every request sent to the server is logged.

The logs include such data as your IP address, server date and time and information about your web browser and operating system. The logs are saved and stored on the server.

Data contained in server logs are not connected to any particular site user, and cannot be used by us to identify you.

Server logs are only an additional resource facilitating website administration, and their contents are not disclosed to anyone who is not authorised to administer the server.

# 21: Anything else I should know about?

As you can see, personal data processing, cookie files and privacy management in general are relatively complex issues. We have done our best to ensure that this document provides you with as much relevant information as possible. If you found anything to be unclear, would like to know more, or if you would simply like to talk about your privacy, contact us at joanna@jezykikaukazu.pl